Get what you paid for.

Before payment

The checkout shows the merchandise subtotal, shipping charge, and applicable tax before payment is submitted. All prices are in U.S. dollars. Six- and twelve-issue print passes are single prepaid purchases, not recurring subscriptions.

Production and delivery

Most merchandise is made to order. Magazines and merchandise may be produced by different partners and arrive in separate packages. The receipt confirms the order; tracking is emailed separately when a trackable shipment enters the carrier network. Production and carrier dates are estimates and may change during holidays, severe weather, or unusually high volume.

Damage, defects, wrong items, and lost packages

If an item arrives damaged, defective, misprinted, or incorrect, contact store@methspace.com within 30 days of delivery. Include the order number and clear photos. We will arrange a replacement or refund without charging the customer again.

If tracking says delivered but the package is missing, check the delivery location and household first, then contact us. If a shipment stops moving or does not arrive within the carrier’s reasonable delivery window, we will investigate and provide a replacement or refund when it qualifies as lost.

Cancellations, address errors, and changes of mind

Contact us immediately to request a cancellation or address correction. Once a made-to-order item enters production, cancellation is not guaranteed. If the customer supplied an incorrect address and the order has already shipped, additional shipping may be required.

Because merchandise is made for each order, ordinary change-of-mind returns and size exchanges are reviewed individually. Contact us within 30 days of delivery with the item unused and unworn. We will offer the most reasonable available solution and explain any return-shipping cost before asking the customer to send anything.

Print passes

Existing issues ship first and future issues ship as released. Send address changes before the next issue enters production. If Methspace permanently stops publishing before the promised number of issues is delivered, the unfulfilled portion of the pass will be refunded.

Refund timing

Approved refunds return to the original payment method. Bank processing time varies after the refund is issued. We will confirm by email when the refund has been submitted.